If you are not completely satisfied with your products, you can return them to us for a refund within 30 Days of purchase.
Please contact us for a returns number and send the goods back to us, all goods should be returned in original packaging and condition.
In the rare event that goods are faulty, we will either offer you a replacement or a refund.
Please note that you are responsible for any postage fees incurred for returning items that are not faulty and the safe return of goods is your responsibility, we strongly advise that you obtain a free certificate of posting from the Post Office when returning your goods to ensure that you are protected if the parcel fails to reach us
In line with European Directive ‘Distant Selling Regulations’ you have the right to cancel your order within 7 working days of the time that your order was placed, should you wish to cancel then please email us with your order number and reason for cancellation
Please note however, that our postage and packing charges are non-refundable, and that unless faulty, you will be liable for the cost of returning goods
Items should be returned to the following address :- Unit 3A The Barns, Lower Henwick Farm, Thatcham, Berkshire RG18 3AP.